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Privacy Policy

The following describes the Privacy Policy of Long Island Aquarium. It includes our policy for information received from or about you during visits to the Web site. The paragraphs below disclose the type of information collected on the Web site and how it is used. This privacy statement may change at any time. Any changes will be posted on this page.

Personal Information
Our Web site will only collect personal information which you knowingly and voluntarily provide, such as when you send us an e-mail, complete a membership form, make a reservation, or order merchandise. We use this information to process and send orders, bill credit cards, and contact the visitor when necessary. Personal information collected online is used only by us. It is not sold or provided to vendors, direct mail concerns, e-mail list services, etc.

Children's Privacy (Individuals under 12 years of age)
Long Island Aquarium is committed to protecting the privacy of children and does not knowingly collect, use, or disclose personal identifiable information about children under 12 who visit our Web site without prior parental consent. 

Use of IP Addresses
We use IP addresses to help diagnose problems with our server, and to administer various features of our site. Your IP address is also used to gather broad demographic information such as the name of your Internet service provider and its geographic location. This information does not personally identify you, and your e-mail address is not collected as a result of this process. We use this information to evaluate and improve the content of our site and make it more useful to visitors.

Cookies
On the Internet, a cookie is piece information that a Web site transfers to a user's computer for record-keeping purposes. As a user moves from page to page on the Long Island Aquarium Web site, a cookie is the only way that we have of knowing who you are. An activity on one page may depend on what you have selected on a previous page. We use a cookie to keep track of your selection. Without cookies, users may be asked to provide the same information repeatedly or some activities would not function at all.

The use of cookies is common on the Internet. Most major Web sites use cookies. Long Island Aquarium uses cookies only when appropriate. We never use cookies to retrieve information from your computer that was not originally sent in a cookie from us. We do not use information transferred through cookies for advertising purposes. We never share cookies information with any third parties for marketing or other purposes.

Registration Form
Our site's registration form requires users to give us contact information (like their name and e-mail address, etc.). We use customer contact information from the registration form to send the user information about the Aquarium. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings.

Order Forms
Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their e-mail address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders and information about our Aquarium to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Financial information that is collected is used to bill the user for products and services.

Links
This Web site contains links to other sites. When you link to another site, you are no longer on our site and are subject to privacy and other practices of the new site. We are not responsible for the practices or content of these or any other sites.

Surveys and Contests
From time to time we conduct online surveys on our site. Our online surveys ask visitors for contact information (like their e-mail address) and demographic information. We use contact data from our surveys to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. We also use the demographic data collected to tailor our visitors' experience at our Web site, showing them content that they indicate an interest in. 

We periodically run contests on our site in which we ask visitors for contact information (like their e-mail address). We use contact data from our contests to send users information about our Aquarium. The customer's contact information is also used to contact the visitor when necessary.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. When you place orders our system makes use of secure server software. The secure server software (SSL) encrypts personal order information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.