Penguin Encounter

Ever wonder what it’s like to be up close to a penguin?

Don’t miss our Penguin Encounter! Imagine a close-up meeting with
an African penguin – a 30-minute experience where you
go behind the scenes and learn how our animal experts care for these
playful birds. You’ll see the inner workings of the Penguin Pavilion
exhibit firsthand, and learn how staff cares for the exhibit’s residents.
Nothing’s cuter than seeing them waddle, swim, even shake their tail feathers! And you can capture this incredible moment because photos are permitted! We’ll even make sure to take a Penguin Selfie of you during the encounter!

Thursday – Sunday at 11:15am
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$65. (Aquarium Members: $58.50)* / per person

This adventure must be booked 72 hours in advance.  There is a 72-hour cancellation policy, within 72 hours, no refund – Aquarium credit only. If you wish to reschedule your encounter within 72 hours of your original date, you will be subject to a $25 rescheduling fee.

*Note: General Aquarium Admission  required and cost is separate. Children under 12 must be accompanied by a paying adult. Children under 8 are not permitted and space is limited so, reservations should be made in advance.

Please note: When working with animals, they call the shots.  Each Encounter is unique and may contain different elements. When temperatures drop below freezing, our African penguins are taken off habitat and the encounter will be modified.  Should you decide not to do a modified encounter, you can reschedule your program date.  However, due to staffing constraints, we are not available to make a date change on a weekend.  You can skip your encounter and reach out on the next business day and we’ll be happy to rectify the situation.

We follow all NY State and CDC requirements with regards to Covid 19 and mask mandates. Click HERE for details.

>> Click HERE to Download the Waiver<<

*Those 8-12  years old must be accompanied by an adult. This adventure should be reserved 24 hours in advance (to ensure space). All participants must complete waiver prior to adventure. Aquarium admission is not included and is required for the adventure!

Register by phone at 631.208.9200, ext. 426 

Guests will meet at the “Aquatic Adventures Meet Here” sign at the main entrance (next to Turtle Bay) at least 15 minutes prior to Encounter

*The Penguin Pavilion part of the Encounter is NOT handicap accessible. If any member of your party is in a wheelchair, please call us at 631.208.9200, ext. 246 to discuss options. 

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